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A “911 issue” is causing service disruptions in Nova Scotia and New Brunswick Tuesday morning.
An emergency alert was issued in Nova Scotia shortly after 8 a.m., saying those who are experiencing difficulties contacting 911 in an emergency should use one of the following numbers:
- Halifax Regional Municipality: 902-490-5020
- Cape Breton Regional Municipality: 902-563-5151
- Mainland Nova Scotia excluding HRM and Kentville, and Cape Breton Island excluding CBRM: 1-800-803-7267
- Kentville: 902-678-2100.
Nova Scotia’s Emergency Management Office says updates will be provided through the EMO Twitter and Facebook page.
In a tweet also shortly after 8 a.m., New Brunswick’s Emergency Management Office said it was “aware of reported telephone/telecommunications service disruptions” that may be impacting connection to 911 emergency services.
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It said people who can’t reach 911 should contact their local police or fire department.
NBEMO is aware of reported telephone/telecommunications service disruptions.
Connection to 9-1-1 emergency services may be impacted. If you can’t reach 9-1-1, contact your local police or fire department.— NBEMO / OMUNB (@NBEMO_OMUNB) January 31, 2023
The Saint John Police force said in a tweet that service is “currently not working in the Saint John and surrounding area and other parts of the province.”
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It said provincial NB911 is working to resolve the matter and people who need to reach the Saint John Police Force should call 506-648-3333.
911 service is currently not working in the Saint John and surrounding area and other parts of the province. In an emergency, call the Saint John Police Force at 506-648-3333. Provincial NB911 is working to resolve the matter. (31-Jan-23, 8:21 am) pic.twitter.com/5vA0n67oFp
— Saint John Police (@saintjohnpolice) January 31, 2023
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The Fredericton Police Force said residents should call 506-460-2300 while those outside city limits should call their local RCMP detachment.
A list of RCMP New Brunswick detachments and their phone numbers can be found here.
Please note – Fredericton residents please call @CityFredPolice 506-460-2300, while those outside the city limits should call their local RCMP detachment. https://t.co/OPtwE0XLj2
— Fredericton Police (@CityFredPolice) January 31, 2023
