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West Kelowna man faces thousands in dental bills after object found in Tim Horton drink injures tooth

A man in, West Kelowna, British Columbia, is looking into thousands of dollars in dental care after he injured his teeth with an object he found in a Tim Hortons drink. increase.

Jeff McArthur drove through his Tim Hortons drive-thru in West Kelowna to buy specialty coffees with his friends on June 30th.

When he finished his drink, he said there was a hard piece of plastic out of what he believed was the last crumb of whipped cream, and he suffered a major tooth injury and $2,000.

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I went back to drink the cream, but when I went to chew the whipped topping, I found the cap of the whipped topping bag hidden in the whipped cream.

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``I heard a big crack in my mouth. I noticed that it was actually a piece of plastic, and that half of my tooth was attached to it.”

MacArthur now has one tooth broken and one tooth broken as a result of his injuries. is missing, leaving what he says is "an excruciating pain."

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I had a kidney removed many years ago, and now I worry that an infection may enter the bloodstream and infect the one remaining kidney.

When the incident occurred, MacArthur says he immediately contacted Tim Hortons for some kind of relief or response, but eight weeks later MacArthur said the business was closed to remedy the situation.

"Lots of phone calls, lots of emails to HQ, HQ keep blaming local franchisees here in West Kelowna," McArthur said. .

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"I got a reply saying it was out of her hands. Every time I call there they seem to sympathize with you. I'm sorry but satisfied No apology, no compensation for my dental costs.”

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A spokesperson for Tim Hortons headquarters said: He told Global News that he was investigating the situation. He's doing a thorough investigation to get all the facts.

© 2022 Global News, a division of Corus Entertainment Inc.