Great Britain
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Who is my water supplier? how to find out

Normally, we might not think much about where water comes from.

Simply turn on the faucet or turn on the hose after paying your water bill. Think only if for some reason the water suddenly disappeared.

However,while temporary hose bans are in place (or being introduced) in parts of the UK,drought threatensYes,July 2022 is the driestit is natural to want to know exactly who is providing the water. It's also natural to want to know if you'readvised to conserve water oraffected by a ban.

The easiest way to do this is to find your water supplier and check their website for updates.

So how do you find a supplier?

How to find a water supplier

Find out who supplies water to your home or community One way is to check the latest water bill.

It can be paper, it can be online. Either way, your name and contact details should be there.

Lost your last bill? Tired of managing paperwork? no worries.

Use this handy postal code checker from Water UKto find out which companies supply your home.

Just enter your zip code and the answer will appear instantly.

However, Water UK does not run this online tool itself directly, so it is useless if for some reason the zip code does not yield results. Please be careful.

If you are one of the unlucky few, Water UK advises: 'Ask your neighbors, estate agents or property developers.'

Once you know the company name, visit their website to see if they are affected by the hosepipe ban. The Metro.co.uk map will also help you see if you are affected by.

You can also know exactly where the water you use every day is coming from.

Water from the Thames, which supplies 15 million people in Londonexplains on its website: 'Much of the water we supply comes from our region's rivers, including the Thames, Lea, Kennett, Way and Tillingbourne.

On the other hand,Severn Trent Water tells its customers from the Cotswolds to Derbyshire: 'Your water will be supplied from Wales and brought to Birmingham via the Elan Gorge Aqueduct.

"Because the aqueduct is over 100 years old, it requires regular maintenance, which means it needs to be taken out of service from time to time so that it can be repaired by going inside.

"When we are doing this, your water will come from other parts of our area, so you can continue to use water as usual."

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