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Malaysia

Alibaba Singles’ Day set to challenge US$31 bil record

HONG KONG: Alibaba Group Holding Ltd’s Singles’ Day shopping bonanza got off to a scorching start, logging more than 114 billion yuan (US$16.3 billion) of purchases in less than 90 minutes, the equivalent of more than half of last year’s record haul for the 24-hour event.

An estimated half-billion shoppers from China to Russia and Argentina are expected to swarm the e-commerce giant’s sites to scoop up everything from iPhones and refrigerators to cashew nuts.

The company again hosted a televised entertainment revue in Shanghai to run alongside the bargain-hunting, this time enlisting Taylor Swift and Asian pop icon G.E.M. to try and pump up sales.

The world’s largest shopping event has become an annual ritual for Asia’s largest company, a 24-hour marathon that’s part showcase of commercialism and part publicity blitz.

Also referred to as “Double 11” because it falls on Nov 11, it will be closely watched by investors keen to gauge how willing Chinese consumers are to spend as economic growth threatens to slip below 6%.

Tensions between Washington and Beijing continue to fuel uncertainty and roil business.

Among China’s largest corporations, Alibaba is expected to better ride out the storm, thanks to booming online consumption in the world’s No 2 economy.

“Alibaba will probably be the one that will be able to circumvent and come out from the trade war in better shape versus Baidu Inc and Tencent Holdings Ltd,” Richard Wong, head of ICT for the Asia Pacific at Frost & Sullivan, told Bloomberg Television.

“The current sentiment and confidence in terms of spending is still relatively high.”

While Alibaba and its rivals routinely trumpet record sums in the aftermath of their events, it’s unclear how much Nov 11 sales actually contribute to the bottom line given the enormous discounting involved.

Singles’ Day emerged as a uniquely Chinese antidote to the sentimentality surrounding Valentine’s Day.

Emerging on college campuses across the country, it takes its name from the way the date is written numerically as 11/11, which resembles “bare branches,” a local expression for the unattached.

It’s now become an excuse for people to splurge. Last year, sales at Alibaba climbed 27% to 213.5 billion yuan, or the equivalent to US$30.7 billion at the time.

More merchandise is sold online over the 24-hour period than during the five-day US holiday buying spree that begins on Thanksgiving and ends on Cyber Monday.

But the company’s facing stiff competition this year as smaller platforms including JD.com Inc and Pinduoduo Inc – the aggressively expanding upstart that’s now encroaching on the market leaders’ turf.

They’re vying for the wallets of Chinese shoppers, particularly in the relatively untapped rural areas.

All employ heavy discounting and hard-sell tactics in the run-up to and during the 24 hours in a bid to best the previous year’s record.

“Overall, we think this year will likely see a more competitive Double 11 period,” Ella Ji, an analyst at China Renaissance Holdings Ltd, said in a report.

“We anticipate each platform will spend more on subsidies.”

Daniel Zhang, who took over as Alibaba chairman from billionaire Jack Ma in September, pioneered the show in its present form in 2015.

The Singles’ Day impresario passes the baton this year to Jiang Fan, president of e-commerce marketplaces Taobao and Tmall, and a potential successor to Zhang himself.

“Over the years, we’ve seen consumers become more diverse and younger. Each generation of consumers needs their own peers to serve them,” Zhang said in a post on Alibaba’s blog.

“I think this young team is the future.”

The 2019 edition already comes with slight twists to the formula. Alibaba, stung by criticism it harmed the environment by shipping an estimated 1 billion packages in a single day – has enjoined its logistics arm Cainiao to set up recycling centres at 75,000 locations.

It says it will also work with courier companies to pick up used boxes and wrapping.

Other aspects remain the same. Singles’ Day has always been an opportunity for Alibaba to test the limits of its cloud computing, delivery and payments systems.

Leaving little to chance, Alibaba sent teams across the nation ahead of Nov 11 to help myriad outlets prepare for the festival. Some 200,000 brands are expected to participate.

“There’s nothing to suggest this won’t be another record year for Singles’ Day, especially since it opens up not only in China but Asia,” said Patrick Winter, managing partner at Ernst & Young LLP.

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