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Company Watch: Logistics firm J&T Express uses tech to tackle challenges

J&T Express warehouse staff scanning a parcel on the sorting machine. PHOTO: J&T EXPRESS

SINGAPORE - Getting a notification from J&T Express that your parcel is arriving has made the firm a household name among many Singaporeans but the logistics industry is much more complex and multi-faceted than just delivering packages to doorsteps.

The industry has also been rapidly changing thanks to the e-commerce boom and the constant challenges thrown up by the pandemic, not to mention rising container and freight costs.

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