In a significant development for India's tech industry, major smartphone manufacturers have been implicated in antitrust investigations conducted by the Competition Commission of India (CCI). The regulatory body, established in 2003, has accused companies including Samsung, Xiaomi, Motorola, Realme, and OnePlus of colluding with e-commerce giants Amazon and Flipkart for exclusive product launches on their platforms.
The CCI reports, dated August 9, 2024, allege that these practices violate local competition laws and harm smaller Indian retailers. The investigations, spanning over 2,700 pages, claim that Amazon and Flipkart have been giving preference to select sellers, prioritizing certain listings, and offering steep discounts, which negatively impacts other companies in the market.
India, the world's second-largest smartphone market after China, has seen a significant shift towards online sales in recent years. According to Datum Intelligence, 50% of phone sales in India were conducted online in 2023, a substantial increase from 14.5% in 2013. This trend has been particularly beneficial for e-commerce platforms, with Flipkart holding a 55% share in online phone sales in 2023, followed by Amazon at 35%.
The CCI's findings could have far-reaching consequences for both smartphone manufacturers and e-commerce platforms operating in India. The regulatory body has ordered several companies, including Xiaomi, Samsung, OnePlus, Realme, and Motorola, to submit their financial statements for three fiscal years up to 2024, as per an internal document dated August 28, 2024.
The investigation was initially triggered in 2020 by a complaint from an affiliate of the Confederation of All India Traders, a prominent retailer association established in 1990 with 80 million members. The association has long accused Amazon, Flipkart, and smartphone companies of exclusive online launches, arguing that this practice severely affects brick-and-mortar retailers who receive new models much later than their online counterparts.
India's e-retail market is projected to exceed $160 billion by 2028, up from an estimated $57-60 billion in 2023, according to consultancy firm Bain. This rapid growth has attracted increased scrutiny from regulators, with the Indian government tightening regulations on foreign e-commerce firms in recent years.
As the CCI reviews objections to its findings from the involved parties, the tech industry in India braces for potential fines and mandated changes to business practices. The outcome of this investigation could reshape the landscape of smartphone sales and e-commerce in one of the world's fastest-growing digital markets.