Man in leaky van says shop took money but didn't fix it

Ed Daley of Scarborough, Ontario, depends on having a car for his sales job.

But he says Daley still hasn't used his 2011 Dodge Caravan, although he paid $1,100 cash to fix his water leak. . And to collect it from the second repair shop, he would have to have another $1,000 ready.

"It was a nightmare. I don't know where to turn. That's why I asked you guys for help," his Daley said in an interview outside his Scarborough home. told Global News.

Daley's problems began in March when he He turned to the services of Donovan Francis, who runs a company called Automotive Links.

Francis is an auto mechanic and he helps fix cars in one of several shops in the city.

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"Ed Daly hired me to solve one problem. It's a problem I solved," Francis said on camera. Repeatedly in interviews, he claimed to have done his duty and fixed the coolant leak.

But Daly says he wasted his money.

"The car hadn't been fixed at all," Daly said.

Francis claims that his EM Automotive in Markham, the shop where he brought the car to, made the repairs as requested.

However, neither Daley, EM Automotive, nor he, Francis, issued receipts and provided completed work orders, which is standard practice in Ontario auto repair facilities. says no.

Francis says that Daly "didn't want a receipt," even though Francis indicated the extent of the repair work the shop had done.

Daley said the opposite is true.

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Receipt, he said, "No, no, if you have a problem, come back to us.

The customer failed to get the store to fix the leak again. but EM Automotive stopped taking his calls, he said.

Global News Reporter and As the camera crew waited on a laneway outside a business unaffiliated with EM Automotive, owner Ed Mello walked in with a message:

"I'm not sure who you are." I don't care...you haven't got the story straight.

Mello refused to accept the $1,100.Francis said the customer paid in Mr. Mello's presence, but , the amount was said to have been about $800.

"You're a liar, get out of here," he said as he entered his shop. "You're a liar like Ed (Daley)."

At one point, Francis suggested that Daley consider replacing the car's transmission, but that wasn't the repair needed. No.

In July, EM Automotive handed over Daley's vehicle to another shop for analysis. The owner of that repair facility told Global News the leak was easy to fix.Diagnosis: New OilHe needed a cooler assembly. Parts, labor and taxes for the repair totaled him $966.

The second shop owner said the daily communication was fine.

He said he had expected EM Automotive to pay the bill, but that was not the case. Francis also denies his responsibility for the eventual repair.

Daley won't have a van until someone pays the bills.

"Six weeks to go."

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