When Abigail Schellenberg decided to seek treatment atSt. Boniface Hospital after injuring her left ankle, she expected a long wait. I did, but it was worse.
"I started to feel like I was being forgotten. I pressed the call button in the room and the nurse didn't come for her 30 minutes," she said Friday. told the news.
Schellenberg says her 30 minutes on Wednesday night ended up being her 18 hours.
READ MORE: WRHA CEO says wait times in Winnipeg emergency department are 'concerning'
She called the patient relations department at the hospital Thursday morning. She was told she wouldn't have had to wait so long if she had opted to be treated at an emergency care center, which Schellenberg told St. It's a completely different tone than what I experienced in .
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"I was never asked to go to urgent care. I told them I was in constant pain. I've told you a few times that it runs up and over my leg.”
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2017 In 2019, half of Winnipeg's ERs were closed as part of a major overhaul by the state to reduce wait times. This meant turning some into emergency care centers for less serious health concerns.
READ MORE: Manitoba commits $3.4 million to help train uncertified paramedics.
Health Minister Audrey Gordon said: The state plans to resume advertising campaigns aimed at educating people about where to get treatment.
"Given the number of people coming to our emergency department, we feel we need to revive that communications platform. It will become clear soon," Gordon said Friday.
Winnipeg Regional Health Officials will not comment on Schulenberg's case, but they are aware of longer than usual wait times. increase.
“We empathize with all who are experiencing longer than normal wait times while seeking treatment. We are doing our best to see WRHA as soon as possible," a WRHA spokesperson said in a statement to Global News.
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