Policyholders with valid motor vehicle claims are having difficulty getting their vehicles released from panel beaters and autobody repair shops
The Financial Sector Conduct Authority (FSCA) says it is concerned that Constantia Insurance policyholders with valid motor vehicle claims are having difficulty getting their vehicles released from panel beaters and autobody repair shops due to nonpayment of claims by the company.
“This is resulting in grave inconvenience and unnecessary storage costs for policyholders,” the financial conduct regulator said in a statement on Friday. “The FSCA urges service providers to immediately release vehicles if no repairs have been made or to allow claimants to settle payments directly to secure the release of their vehicles.”..
