Canada

Rogers ‘working hard’ to fix wireless customer service

A sign is pictured on top of the Rogers Communications Inc. building in Toronto.

Rogers wireless customers are reporting outages Monday as the company says it is working on restoring service.

“Some wireless customers are experiencing an intermittent service interruption for wireless voice and data services,” the company tweeted around 8:10 a.m.

“Our team is working quickly to restore services as soon as possible. We apologize for the inconvenience.”

Some Rogers customers said they have not been able to make phone calls, text or use data since midnight.

“Working from home, Rogers needs to resolve this ASAP!” one person tweeted.

“There are 1000’s of truck drivers on the road right now without anyway of contacting their employer/dispatch/families,” another Twitter user said.

It was not clear how many people are affected by the Canada-wide outage.

Rogers provided an update around 1:40 p.m., saying they “are working hard to restore services for customers who continue to experience wireless interruptions.”

The company said residential and business wireline Internet services aren’t impacted.

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