Tuipassengers said their family was "abandoned" when Tui's return flight fromTurkeywas cancelled. At 7}, he "screamed" at the children. 7} IzmirAdnan Menderes Airport
Tui departed TOM269 for Manchester after passengers had already boarded the aircraft just before 5am on Tuesday morning.
However, instead of the long-awaited takeoff, the seated passenger was informed that the pilot and crew needed rest after a long shift and could not operate the flight, "stressed. The passengers screamed, causing a fuss on the plane.
After waiting hours at the airport and by plane, all travelers disembarked and moved to a hotel near the airport.
Passengers who don't want to be named told Manchester Evening News: Get ready for takeoff until about 5 am. When I finally got on the plane, I was told to sit down as soon as possible because I had a 15 minute time frame.
"Then the pilot went to Tannoy and said he and the crew needed to rest because of fatigue. They explained that we needed to leave the plane, And we will be transferred to the hotel and Tui will contact us.
"No one could believe it. Everyone is kidding because it was already 4 hours late. People were screaming, some were panicking and screaming. There were kids crying and screaming and they were all stressed. Absolutely crazy.
A passenger traveling with his wife and a four-year-old child said that both he and his spouse had missed work due to delays.
"I'm stuck in the heat of 40 degrees without knowing what's going on," he told reporters Wednesday.
"I don't know when I'm expected to come back. I only had an email from Tui, who offers a £ 150 holiday voucher.
"My wife lost two days of work and my kid missed a transition day at school to meet a new teacher. He was left in a hotel in the middle of the highway."
As a patient with epilepsy, he added: If you know what your plan is, you can travel or do something.
He said his family had already experienced travel turmoil and Turkey had booked their first vacation to Egypt instead.
"We were planning to fly to Egypt on June 22nd, but canceled the vacation two days ago because we said the plane didn't exist," he said.
"Instead, I rebooked for 14 nights in Turkey on June 21st and was two and a half hours late to leave Manchester."
He said: It says. It was an absolute mess, I didn't know this in all of my life.
A Tui spokeswoman said: "We apologize to our customers for traveling from Izmir to Manchester on Tuesday, July 5th with TOM269 and being late until the next day. This is due to the crew being out of time for the return flight due to the first delay on the outbound flight.
"We kept our customers up-to-date and provided accommodation, meals and snacks as needed. Last minute delays are very disappointing and abroad. We want to reassure our customers that they will never get stuck in. ”
Meanwhile, as the unprecedented scale of British Airways' summer cancellations becomes apparent, summer vacationers Face much higher fare and less travel options.
Yesterday, the airlinereduced another 10,300 short-haul flightsbetween August and October, in addition to the previous pre-emptive cancellation.
The latest reductions mean airlines will reduce about 30,000 flights during the summer season.