Anyone who has worked in the hospitality industry knows that there are some old-fashioned nightmare customers.
Here, a drive-thru employee identified her six worst types of customers she has to deal with on a daily basis.
Her TikToker Audrey, known as @plz_stfu0 on the video sharing app, had to deal with at work she had six common but terrible clients. sharing.
The first of these is "Yeller". This is self-explanatory, but still very annoying.
Then she says that some guests are clearly ill-mannered. Their order without a request or thank you.
This subcategory and combination of her two types of customers was mentioned by a drive-thru colleague in her section of the video's comments, adding:
If you do something they will yell "hello hello" until you answer. ''
Her third type of customer mentioned in Audrey's video is one who silently orders from the passenger side of the car.
She adds that if a customer orders from the passenger side, they will most likely have to ask the driver to do so instead. Not necessary if the driver can easily order from the beginning.
The fourth is the "gaslighter". Audrey gives an example of a normal conversation with this type of customer. They order a drink and when they receive it they complain it's not what they ordered.
They may even attempt to bag additional drinks when the barista remakes the drink. This is usually against company policy, but ask if you can have both your first drink and your first drink.
Next is the caller. Customers remain on the phone while ordering and act irritated when interrupted every time they are asked a question, even if it is about the order.
Finally, Audrey presents her one customer more than she has always preferred. The customer has been asking for her recommendations and her preferences, but she adds that this can quickly become an awkward situation if she starts ignoring her recommendations anyway. increase.
She says: "We love this, but if you're going to ask, trust us." shared a nightmare customer scenario, writing: i asked them to stop.
"This is not about drive-thru, but I do take phone orders, but this girl wasn't ready to order so I put it on hold," said another. Added
