Jet2's president criticized the airport for being "unprepared" and "insufficient in resources", causing "unforgivable" confusion for passengers.
Travel Group Executive Chairman Philip Meeson said that due to the turmoil caused by airports and suppliers, customers had to endure a "very poor experience" and fly. He said he had to deal with the delay, cancellations, long queues, luggage handling issues, lack of in-flight catering supplies.
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Jet2 also said it was "directly affected" by the turmoil, and this year's performance includes the speed with which the aviation sector "returns to some stability" and the rest of the summer. Number of reservations for the fiscal year.
The holiday company reported that its operating loss for the year to March 31 was reduced from £ 336.1 million in the previous year to £ 323.9 million. Pre-tax losses increased from £ 341.3 million to £ 388.8 million.
Before the Liaison Committee on Wednesday, Boris Johnson was asked a series of travel-related questions.
"The experience of the general public is pretty disastrous and they need to behave much better."