A man was knocked at his door by a collector fordebts after being chased over a £3,000 electricity bill that was not his. I was.
Dave Sprague was stunned to receive a number of letters from his Scottish powers, addressed to another home just 200 years away from Hertfordshire, where he lives.
Despite moving in 20 years ago, much confusion began when he received a letter welcoming him to his "new home" in January of this year.
Speaking to Angela Rippon on his Rip-Off Britain on the BBC, David, who has been with another energy provider for the past four years, said: increase.
Worried about utility bills? Saving@mirror.co.uk
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BBC)Been here for the last 20 years, actually. Just in case, I thought I should make a quick phone call.
When Angela asked how much money was wrongly being chased, Mr. Spragg replied:
"We are trying to run our own business. We have elderly relatives we are trying to take care of. We don't need this extra stress."
} Spragg said he had trouble contacting Scottish Power and later filed a complaint with the Energy Ombudsman.
The Ombudsman has confirmed that the National Electricity Supply Database addresses his error. Apology and compensation of £75.
But that wasn't the only problem. Just five months later, Mr. Sprague was approached by a debt collector demanding that his bills be settled.
"I didn't let them in. I went through his chain of files of what was going on to prove it wasn't our debt." he said.
Scottish Power told his Rip-Off Britain that he had removed his Mr Sprague address from his account which was registered in error.
But it "didn't reconcile this with the supplied address data... Debt Collection Agency" .
Scottish Power said its records had been updated and said it had made another bona fide payment.
I told Mr. Spragg that his credit rating would not be affected by the error.
The Mirror has also reached out to Scottish Power for comment.
When reviewed in October, the energy price cap (currently set at £1,971 for those paying by direct debit for normal use) is expected to rise again.
79}Cornwall Insights experts predict a near 82% jump to £3,582 in October. He is then followed by another worrying gain of £4,266 in January.
But his Auxilione, a consulting firm, has released an even worse analysis – they say energy price caps will reach £4,650 in January and £5,456 by April. says it is possible.
