The Independent Business, In The Magazine
Kampala, Uganda | THE INDEPENDENT | KCB Bank Uganda has unveiled The KCBU Agent App, its banking application that promises improved, faster, easily accessible and timely service delivery to customers looking for convenient financial services.
The App will widen KCB’s footprint in Uganda in over 150 agent locations countrywide. The platform was unveiled to KCB Bank agents, during a 2-day training that was organized by the bank at Hotel Africana on Tuesday 12 th and Thursday 14 th September 2023.
Agnes Mayanja Namyalo, KCB Bank Uganda, Executive Director, on Sept.15, thanked the agents for being good representatives of the bank and pledged the bank’s continued support in providing the necessary tools for better customer satisfaction.
She reiterated that KCB is a digitally innovative bank that continues to pursue digital innovations that will ultimately ensure high levels of customer service and satisfaction.
She further encouraged the agents to embrace the different innovations fronted by the bank as the world continues to steer to digitalization. Namyalo said, “KCB is a digitally innovative bank that continues to introduce better innovations to push even better service delivery. With these innovations we, as a bank pledge to deliver timely transactions through our cutting-edge technological solutions.”
