SSS amends guidelines on temporary ACOP suspension

The Social Security System (SSS) amended the guidelines on the temporary suspension of the Annual Confirmation of Pensioners Program (ACOP) following the continuous implementation of community quarantine due to the coronavirus pandemic.

SSS President and Chief Executive Officer Aurora Ignacio said under the amended guidelines, pensioners who have not complied with the ACOP for the calendar year 2020 — covering birth months from January up to the end of the quarantine — would continue to receive their monthly pensions until the following month of the last day of restrictive movements around the country.

Pensioners will be given 60 days to comply with the ACOP requirement once all forms of quarantine are lifted. Should they fail to comply within the said period, only then will their monthly pensions be suspended.

However, verification processes/activities are continuously implemented by the SSS for pensioners residing in the Philippines.

“Despite the gradual easing of community quarantine restrictions, we have decided to err on the side of caution and extend the temporary ACOP suspension. The health and safety of our members and pensioners remain our top concern,” Ignacio said.

Those whose pensions were already “suspended due to non-compliance with the ACOP” before the community quarantine will be given an online option to comply at, together with photocopies of their identification cards or documents.

If they are residing abroad, they may send the documents through email at or the corporate email of the SSS foreign office in the area.

For those residing in the Philippines, they may send them at or the corporate email of the SSS branch concerned.

Pensioners residing in the Philippines may also submit their ACOP compliance through a representative or personally, if possible, at SSS drop boxes located in its branches nationwide.

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