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'Dehumanization': B.C. Woman enraged by mother placed in hospital solarium with no call button

BCVictoria

Royal Jubilee Hospital Women advocating for better maternal care , the mother underwent revision knee surgery on August 8, and she was placed in a standard room for the first night of recovery.

However, the next night she was moved to the solarium.

"This is not a standard hospital room. There is no bathroom, no proper lighting, no sink, and most importantly, no nurse call button," said Allen Global. told her news. "So if you need a nurse, it's not easy to push a button and call for a nurse. You have to yell."

My mother said she couldn't close the door because she couldn't do it.

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She also said she didn't have enough plugs for machines, didn't have the option of dim night lights, and didn't have enough space. He also said that he did not indicate that there was. Being used as a room, people keep walking in unannounced.

Allen said that in addition to her knee surgery, her mother had lymphoma and emphysema. She is very concerned about the level of care her mother receives.

"She's not young. She's old. She's vulnerable and put in this room. Frankly, I think she's dehumanized." 26}

She said the door to the room didn't even have a number.

READ MORE: Families frustrated by Victoria Hospital, British Columbia, placing patients in rooms without washrooms

Allen's biggest concern is the lack of a call button.

She said the nurse had tried to find a metal bell for her mother, but could not find it, so she told her to shout. He said he had called, but no one had come.

"Without a call bell, I don't think I'm doing my minimum duty of care to my patients," Allen added. "And where are our standards for people who say, 'At least your mother has a room, at least she's not in the hallway.'

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I said thank you very much. According to her, who requested a new room, the head nurse said 10 people were sleeping to recover that night because the room was running out of beds.

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Global News previously reported that in March, John said about the issue when he was placed in the same solarium after Preston was discharged from the emergency department. reported.

At the time, Island Health told Global News that when the hospital was busy, some patients were being treated in temporary locations such as solariums. The situation is temporary while patients await transfer to wards and hospital rooms to ensure that adequate care and adequate staffing can be provided," they said.

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In response to a request from Global News on Thursday, health officials issued a similar statement, announcing that the patient's condition was You will be moved to a space when you are stable, medically fit for the space, and almost ready for discharge. This may include a solarium.

In these situations, ensure that appropriate care is provided and that the patient is informed and aware of the care plan. We understand that these circumstances may not be ideal, and we apologize if this is causing distress to patients or their loved ones.”

After being placed in a solarium at Jubilee Hospital, Victoria's family speaks out – March 21, 2022

Allen's mother spends two remaining nights Aug 11 Solarium before leaving the hospital on the day.

BC Thursday. Health Secretary Adrian Dix said he was not familiar with Allen's mother's case, but said the hospital was constantly adjusting care and space.

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This is a Royal It's not just Jubilee Hospital, he said.

"The important thing is to ensure good access to care," Dix said.

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Allen said he had filed a formal complaint with the Vancouver Island Health Department but had not heard back.

She said she wanted to prevent something like this from happening again.

"What if there were people who were weaker than my mother?"

© 2022 Global News, a division of Corus Entertainment Inc.