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What's open and closed on the National Day for Truth and Reconciliation

Files: Open and closed sign
Files: Open and closed sign Postmedia

The second annual National Day for Truth and Reconciliation is a statutory holiday for federal government workers and federally regulated industries, but it is not a statutory holiday in Ontario.

The day, also known popularly as Orange Shirt Day, was proclaimed to heighten awareness of the sad legacy of the residential school system in Canada, a program that was designed to try to erase the languages and cultures of Canada’s Indigenous peoples of this land.

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Here’s a list of businesses and services open and closed Sept. 30.

Banks, which are federally regulated, will be closed Friday, and there will be no Canada Post Service. Most malls, commercial businesses and grocery stores will be open on regular hours, while LCBO stores will open at noon on Friday and close at their regular hours.

Schools will be open.

There are many changes in operations for City of Ottawa services:

Client Service Centres

The City’s 3-1-1 Contact Centre will be open for urgent matters only. Please visit for more information.

The Client Services Centres at city hall, Ben Franklin Place, 580 Terry Fox Dr., 255 Centrum Blvd. and the city’s Provincial Offences Court at 100 Constellation Dr.

The Business Licensing Centre at 735 Industrial Ave.

Green bin, recycling and garbage collection

Curbside green bin, recycling, garbage or bulky item collection will take place as usual. Multi-residential garbage and recycling containers, green bin and bulky item collection will also take place as usual .

The Trail Waste Facility will be open.


All city parking regulations and restrictions apply.

Transit service

OC Transpo bus service, O-Train Line 1 service, and O-Train Line 2 bus service will operate on a weekday schedule.

OC Transpo customer service (613-560-5000) will be open from 7 a.m. to 9 p.m.

OC Transpo’s Rideau Centre Customer Service Centre will be open from 10 a.m. to 6 p.m. You can book an appointment in advance using OC Transpo’s Virtual Line.

All other OC Transpo Customer Service centres are closed. OC Transpo Lost and Found (Heartwood House) will be closed.

For Para Transpo Services:

Para Transpo will operate on regular service.

Regular bookings on Friday are not automatically cancelled.

The taxi coupon phone line will be closed.

The reservations phone line will be open from 7 am to 5 pm, while the trip information and cancellation line will be open from 6 am to 12:30 am.

For more information on National Day for Truth and Reconciliation transit service, visit or call 613-560-5000.

Recreation and cultural services

Some indoor pools, arenas as well as recreation and fitness centres will operate on modified schedules. Please check for details.

Please note that some regular public swims may be cancelled on short notice due to a shortage of lifeguards. It is recommended you confirm by checking with the facility before leaving home.

Most art centres and museums will be closed. Please check with the centre or museum directly for details.

City Hall Art Gallery and Karsh-Masson Gallery will be closed.

Meridian Theatres @ Centrepointe will be closed, as will the Ottawa archives, Barbara Ann Scott Gallery, and Gallery 112.

Ottawa Public Health

Visit the OPH COVID-19 Vaccine page for vaccination clinic hours and availability.

Visit the OPH COVID-19 Testing page for the testing centre and care clinic hours and availability.

The Ottawa Public Health COVID-19 Vaccine Booking Line will be closed on Friday.

The Sexual Health Clinic and satellite clinics will be closed.

The Site program office and supervised consumption services at 179 Clarence St. will be closed. The Site mobile van will operate from 5 p.m. to 11:30 p.m.

The Ottawa Public Health Information Centre and COVID-19 Information Line will be closed.

Dental clinics will be closed.

The Parenting-In-Ottawa drop-ins will be closed.

Community and Social Services

The Bernard Grandmaître respite centre at 309 McArthur Ave. will be closed.

Municipal child care services

All municipal child care centres will be closed.

Library Services

Some Ottawa Public Library branches will be open on Friday. To see if your branch is open, or to explore virtual services, loans and programs, visit Ottawa Public Library website.

For more information on City programs and services, visit, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.

  1. The gravesite of Peter Henderson Bryce 1853-1932, and his wife Kate, at the Beechwood Cemetery.

    Truth and Reconciliation activities get underway at Beechwood Cemetery

  2. A woman holds an eagle feather as she listens to speakers during National Day for Truth and Reconciliation ceremonies on Parliament Hill on Sept. 30, 2021.

    LeMay and Cafley: We all have a role to play in reconciliation