A coroner will write to an airline asking if more can be done to support passengers with mental health issues after the death of a County Durham dad.
Andrew Westlake, 29, was escorted off a Jet2 flight at Dalaman Airport after passengers were concerned about his behaviour.
He had been on a family holiday, but was asked to leave the hotel after a series of rows and spent two days waiting for his flight home at the airport - with no money or mobile phone.
The Annfield Plain resident told passengers they were being poisoned through the air conditioning and threw away a glass of water, saying it was poisoned.
A Turkish customer co-ordinator for Jet2 said she thought he seemed drunk but he did not smell of alcohol.
Tragically, three hours after being removed from the flight Andrew jumped over a barrier and fell 10 metres to the ground and later died in hospital.
An inquest into this death heard Andrew jumped “while suffering some form of mental health episode and it was unlikely he was aware of the consequences of that”.
Coroner James Thompson said he would be writing to the holiday firm and the Civil Aviation Authority (CAA) to ask whether anything could be done to assist people asked to leave a flight who were not disruptive and who may be suffering from a mental health issue.
He said: "I feel on evidence, Jet2 does not have a policy for this situation, or indeed seem to be any training for this situation.
"I intend to write to the CAA and Jet2 to ask if there is anything that can be done to support passengers, family and friends travelling with them."
It comes after a lawyer speaking on behalf of the family said Andrew left the flight “anxious and paranoid”, with the airline staff concluding he was intoxicated despite not being able to smell alcohol.
The court heard training could be given to staff to help identify someone who has mental health issues and not presume they are intoxicated.
“Where we are required to make the difficult decision to disembark a passenger from a flight, our highly trained teams will follow strict systems of communication and procedures, which focus on the safety and welfare of all customers and colleagues, including the individual who is disembarked. Additional assistance and support was also offered to Mr Westlake.
“We would like to take this opportunity to express our sincere sympathy and condolences to the family and friends of Mr Westlake at this difficult time.”
Andrew boarded the plane on May 28, but passengers were concerned about his behaviour as he was telling them the air conditioning would poison them.
He also threw a glass of water in the air, saying it was poisoned.
He was brought off the aircraft at around 12.30am on May 29 and met by Zuhal Mete, a Jet2 customer coordinator, who told the inquest he looked “sad” and “scared”.
She added: “He was acting very strangely.”
Ms Mete told the inquest she tried to find him accommodation and to call his family from her office.
At around 2am police found Mr Westlake trying to enter a secure military part of the airport and he was then escorted back to the main terminal.
He was at the information desk and staff offered to help him but minutes later he jumped over a barrier close to the check-in desk at around 3am on May 29.
Andrew was taken to hospital for treatment but died of his injuries that were consistent with a fall.
The court heard that a toxicology report showed there was no alcohol or drugs in his system.
Coroner James Thompson told the hearing at Crook that Andrew was in a state of “despair” following the breakdown of his relationship, being abroad with no money or phone, and having been without accommodation for days.
The CAA has been contacted for comment.