While KFC remains one of the most popular choices for fast food in the city, with Hull having five separate restaurants, some of them seem to have a poor reputation with their customers, particularly on Tripadvisor.

None of the city's restaurants surpass a score of 2.5 out of five on the reviewing website, but the one that takes the crown for most unpopular KFC is the one situated on Beverley Road, just outside the city centre.

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This has earned the restaurant a ranking on Tripadvisor as the worst American eatery in Hull, as well as a shocking ranking as the second-worst reviewed restaurant in city, out of a possible 467.

But, just how bad could it be? We took a look at some of the reviews to find out what had earned this restaurant such a grisly reputation.

Just how bad could the restaurant be?
Just how bad could the restaurant be?

'Never again!'

One reviewer said: "I cant believe how poor English KFC is, Australian and Turkish KFC are great but the (final) KFC I have just had on Beverley Road in Hull has to be the worst ever.

"Dried up chicken (imported from America according to the staff) apparently due to Brexit!!?? I cant recall the last time English KFCs served drumsticks, just dried up wings and breast."

Another reviewer had tried getting their KFC delivered.

"Making use of Uber eats for the first time we thought we would try KFC for a Saturday lock down treat. Delivery was prompt and on time. We ordered the KFC bucket with sweet corn and fries.

"Both of the sweet corn was green and tasted off. Half of the fries went in the bin as they also were off coloured and green in colour also. Having enjoyed KFC chicken previously we expected crispy coated chicken but received damp greasy food.

"Would never use KFC again and would advise people to stay away if this is the quality they serve."

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'The customer is always wrong'

One reviewer described the customer service as "slow, unmethodical" and "unprofessional".

"Whilst stood in the queue I felt completely invisible to the staff who weren’t even busy, they where chatting joking shouting amongst each other. The supervisor was every bit as bad if not worse than the girls at the counter.

"On eventually ordering my food I was told I couldn’t have all of my change as they didn’t have it. She said ‘I haven’t got your change is that ok?'. With myself just thinking well it will have to be ok.

"After finally getting my food a combination of watery beans and missing mayonnaise lead me back to the counter. After telling the girl it was missing mayonnaise, she came back to tell me it did have mayonnaise on it even though I had dissected the burger and it definitely didn’t."

Have you had a similar experience here?
Have you had a similar experience here?

Another review was titled 'Do not eat here!!!'

They said: "On my last visit when I got home I started eating my corn on the cob when I realised it tasted strange, then realised it had dust on it with stuff on it.

"So it was clear it had been dropped on the floor and put in my order anyway. Feel absolutely disgusted!!"

Two of the recurring themes of the bad reviews are poor customer service and customers receiving the wrong orders.

One reviewer summed up the experience succinctly: "Would not recommend, if you want cold, incorrect food that is never cooked correctly with a filthy restaurant, Bev Road is the place to be."

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"We’ve checked in with our restaurant team members who have confirmed that the correct processes are all in order but we always encourage our fans to get in touch when things don’t go to plan.”

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