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Prepaid Vending Challenges: ECG Extends Working Hours | Social

The Electricity Company of Ghana(ECG) has announced the extension of working hours at all district offices across the country this weekend.

This follows the technical challenge affecting smooth service provision to prepaid customers in some operational areas of the country.

 The state-power distributor in a statement said its district offices will operate from 9.00 am – 4.00 pm, on both Saturday, 1st October and Sunday, 2nd October 2022.

“The Electricity Company of Ghana once again wishes to assure our cherished customers that our team is working assiduously to rectify the anomaly and ensure a smooth service provision,” the statement concluded.

Some ECG customers are unable to top-up electric power credit on prepaid metres for the past four days.

The problem which started on Monday is yet to be fixed.

The technical challenge has affected customers in 10 operational regional areas of the ECG in Volta, Kumasi, Accra, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw, and Tafo.


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