Indonesia

Bank Mandiri Alami Gangguan Hingga Saldo Terkuras, Nasabah Juga Keluhkan Gagal Login Mobile Banking

Bank Mandiri Alami Gangguan Hingga Saldo Terkuras, Nasabah Juga Keluhkan Gagal Login Mobile Banking

TRIBUNNEWS.COM - Sejumlah nasabah Bank Mandiri keluhkan saldo rekening mereka yang tiba-tiba berkurang bahkan sampai tak tersisa lagi.

Kejadian tersebut disadarai beberapa nasabah sejak Sabtu (20/7) pagi.

Beberapa nasabah mengeluhkan saldonya berkurang di Twitter.

Cuitan netizen tersebut membuat tagar #mandirierror ramai.

Admin Twitter Mandiri pun menjawab keluhan nasabah tersebut.

Bank Mandiri menyebut saat ini tengah melakukan investigasi.

Bank Mandiri memastikan, nasabah tak akan kehilangan dana.

Saat ini, pihak Bank Mandiri tengah melakukan normalilasi data.

"Hi Ibu Risa. Kami mohon maaf krn kendala ini, saat ini sdg kami investigasi. Ibu tdk perlu khawatir krn kami pastikan tdk ada dana Ibu yg berkurang. Krn saat ini proses normalisasi datanya sdg berjalan, Ibu bisa secara berkala memeriksa saldonya melalui echannel kami. Tks-Rere," jawab akun Twitter Bank Mandiri.

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