Chick-fil-A has been ranked as a popular restaurant in the United Statesfor eight consecutive years, according toAmerican Customer Satisfaction. I'm keeping it. Index (ACSI).
Overall, despite the fact that consumers prefer full-service restaurants to fast food.
According to a survey, Americans' satisfaction with fast food restaurants dropped 2.6% last year, with a category score of 76. Meanwhile, full-service restaurants have maintained a score of 80 since 2021. ..
ACSI released the2021-2022 annual restaurant survey on Tuesday.
Although fast food has declined in popularity this year, Chick-fil-A maintained its highest score of 83 in the ACSI Restaurant Survey.
FollowingChick-fil-Ain the fast food category,sandwich chain Jimmy John'sand "everything else" fast food chain scored 79 points this year. I got it.
Domino and KFC both scored 78 points, and the four chains (Chipotru, Panera, Pizza Hat, Starbucks) scored 77 points.
76 points for fast food via Getty Images The restaurant includes Arby's, Five Guys and Papa Johns, and Burger King, Little Caesars, Panda Express andSubwayall scored 75 points.
Daily Queen, Dunkin and Sonic scored 74 points andWendy scored 73 points.
On the other hand, Jack in the Box Tacobel scored 72 points andPopeyes scored 71 points.
The fastest food chain with the lowest score wasMcDonald with, 68 points (down 3%). Since last year). The chain with the largest decline in
was Dunkin', withdown 4% from last year and down from 77 in 2021 to 74 in 2022.
In a statement submitted to Fox News Digital A Chick-fil-A representative said: We are honored to see the results of this survey. Thank you for choosing Chick-fil-A. We are very pleased to be able to serve our customers.
"More than 170,000 people represent Chick-fil-A in 2,700 restaurants," said a spokesman. "This recognition is a commendation for their focus on serving great food with courteous hospitality. Every day, our restaurant team members work to create a friendly and cozy place. Going beyond every day. ”
ACSI Restaurant Study 2021-2022 was edited and pressed using interviews with 20,143 customers between April 2021 and March 2022." The release states.
