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Qantas asks senior management to help with baggage handling

A Quantas plane standing still at an airport.
Quantas Airlines is asking executives to take on the role of baggage handlers during heavy lifting. Tourism Austral's Getty Images

Qantas has added new responsibilities to some senior executives . It's a baggage handler.

According to a widely shared internal memo, Australian airlines are unable to hire enough workers to do the job, so they are forced to suspend baggage at Sydney and Melbourne airports for three months. We have asked 100 executives to participate in handling operations.

Management blamed the situation on a tight Australian labor market, exacerbated by "high levels of winter flu and Covid," according to reports.

"It is clear that ouroperational performancedoes not meet the expectations of our customers and the standards we expect of ourselves. Let's improve our performance," said Qantas. a spokesperson for the company told CNN Business.

A Quantas airplane flying.
Mondadori Portfolio via Getty Im

, Qantas Airways COO Colin Hughes, in a memo to staff, said they can move and lift luggage up to 32kg (71lb).

Reported Qantas reached out to executives for help over Easter, with about 200 headquarters employees volunteering to temporarily stand in for overworked ground crew, according to

Baggage handlers loading up a plane..
Bloomberg via Getty Images

Other airlines and airports are also struggling

900 flights in the US last weekend More than 6,300 flights have been canceled and 6,300 flights have been delayed due to weather-related problems and staff shortages.Lost luggage is a growing problem for travelers.

A Quantas plane being loaded with baggage.
Getty Images

Last week, the Department of Transportation advised airlines to allow more than three hours on domestic flights and at least six hours on international flights. , delay the flight